Privacy Matters - Our Privacy & Cookie Policy

Being part of the security industry means we take privacy very seriously. The below policy details what data we gather, how we collect it, how it is stored, used, disclosed and managed, whether collected automatically or provided by you, in relation to your use of the website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. This includes but is not limited to: name, email, phone number, address, company, job title, contact preference and messages.

In addition, we collect your IP address and session information. This includes but is not limited to: page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.

In each case, in accordance with this privacy policy.

Why do we collect such information and how do we use it?

We collect such non-personal and personal information for the following purposes:

 

  • To provide and operate our products and services.

  • To improve our products and services.

  • To provide our users with ongoing customer assistance and support.

  • To contact in order to supply, or upon the submission of a request to supply, quotes and further information.

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages that we deem may be of legitimate interest.

  • To make improvements to website content and navigation.

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

  • Internal record keeping.

 

For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an ‘opt-in’ or ‘soft-opt-in’. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under ‘soft opt-in’ consent, we will take your consent as given unless you opt-out. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

 

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the ‘your rights’ section below.

How do we collect information?

We collect information in the following ways:

 

  • Data given to us by you. For example when you contact us through the website, by phone, by post or by email. When you provide feedback or elect to receive marketing communications from us and when you use our services.

  • Data collected automatically through the website via cookies, in line with the settings on your browser and the settings you agreed to on your first visit to our site. For more information about cookies please see the section below.

 

In each case, in accordance with this privacy policy and used for the reasons stated above.

How do we store your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Data stored by MFG is kept on secure servers and in accordance with data protection law. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the data be deleted. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

How do we share and disclose your personal information?

MFG may share your data with employees, agents, professional advisors, group companies or affiliates, all in accordance with this privacy policy, in order to provide you with a service(s) you have requested or a service(s) we think you may be interested in. MFG will never share your data with third parties for marketing purposes.

How do we use cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. MFG and Wix uses cookies to improve your experience of using the website and to improve our range of products and services. MFG and Wix have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.

 

  • All cookies used by this website are used in accordance with current UK and EU Cookie Law.

  • Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling MFG and Wix to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.

  • You can find a list of cookies that we use in your browser’s cookie schedule.

  • You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

  • You can choose to delete cookies at any time; however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

  • For more information on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Your Rights & Managing Your Consent

You have the following rights in relation to your data: right to access, right to correct, right to erase, right to restrict our use of your data, right to data portability and the right to object.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data, please contact us via: mark@mfgservices.org

Alternatively you can write to us at: Unit 34 Ventura Place, Upton, Poole, Dorset, BH16 5SW, UK

Links to Other Websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Privacy Policy Updates

MFG reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. 

Questions?

Please contact us if you have any questions about our privacy policy or information we hold about you. Please contact us via: mark@mfgservices.org

Alternatively, you can write to us at: Unit 34 Ventura Place, Upton, Poole, Dorset, BH16 5SW, UK

This privacy policy was created in conjunction with Rocket Lawyer and Wix.com on 04/02/2021.